Return and Exchanges Policy

If for any reason you would like to return or exchange your product(s), we will gladly accept your return. However, please note:

  • A return or exchange must be initiated within 10 days of delivery and postmarked 15 days following the delivery. 
  • Buyer is responsible for returning shipping costs.
  • Items must be received in new condition; unwashed, unworn, and hair-free.
  • Final sale items cannot be returned for a refund or an exchange.

*If items returned do not meet these criteria, items will be sent back and subject to additional shipping costs.

Shipping cost from original order will not be refunded due to a return. Make sure to measure following the sizing charts to avoid needing an exchange. The full amount paid for the products minus the shipping will be refunded to you in 1-5 business days.

If for any reason the quality and the performance does not meet your expectation please email us at info@piperandfurends.com.

To initiate your return or exchange, please email us at info@piperandfurends.com with your order number and reason for return. If requesting an exchange please include the size you want to exchange for. Please include your original packaging slip and order number with your return. If you simply want more information regarding the return policy please email us at info@piperandfurends.com.